Technology Refresh for Enhanced Wireless Communications

Challenge: A global leader in diesel and alternative fuel engines faced the significant challenge of finding a technology partner to successfully complete a technology refresh to upgrade communications with access points, cabling, and patch panels. Their existing provider was unable to meet project schedules, ran over budget, and violated OSHA guidelines.

Solution: They needed a partner who could provide high-quality deployment within budget, on time, and meet OSHA standards. Success factors included:

• Quality installation of access points, cabling, and patch panels
• On-time project completion
• Budget adherence
• Meet OSHA standards

With deployment expertise and following their proven success playbook, Connext met the success criteria and exceeded expectations by holding OEM certification, which ensured the equipment was covered under warranty.

Decision Criteria: The success of the work led to Connext handling all US and Canadian sites based on several critical factors:

• Budget Adherence: Connext demonstrated its ability to forecast project costs and deliver work within budget accurately.
• Timely Delivery: The project timelines were critical, and Connext ensured all deadlines were met, avoiding any project delays.
• Quality of Work: The quality of the installations was impeccable, leading to an expansion of the project scope.
• Compliance with OSHA Guidelines: Ensuring safety and regulatory compliance was paramount, and Connext adhered to all OSHA guidelines throughout the project.

Results: Connext delivered improved wireless coverage throughout the equipment service shops, providing better connectivity and operational efficiency.  The results were impressive:

• Budget Adherence: By sticking to the budget, Connext eliminated the financial uncertainties that plagued the project initially.
• Timely Project Completion: Connext beat all project timelines, ensuring that service operations were not disrupted.
• Adherence to OSHA Guidelines: Connext adhered to all OSHA guidelines, ensuring onsite safety.
• Warranty: Being Panduit certified allowed Connext to offer warranties on their work, providing added value and peace of mind.

Connext’s dedication to quality, adherence to budget, and timely delivery turned the wireless refresh into a resounding success. The improved wireless coverage and seamless execution across multiple sites underscore Connext’s commitment to excellence and ability to exceed client expectations.